Customer Retention
Customer retention should be a focus for your business. Returning customers can make a big impact on sales, but consider their data.
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Dr. Alan Grossnickle
Increasing Customer Lifetime Value
Increasing customer lifetime value is a much easier way to grow sales and profits compared to acquiring new customers.
Dr. Alan Grossnickle
Boosting Business Success through Diversity
The modern world offers a diverse set of customers and employees and successful companies know how to leverage the value of diversity.
Dr. Alan Grossnickle
The Importance of Human Capital
Managers should invest in the human capital of employees to achieve superior marketplace value for the company.
Dr. Alan Grossnickle
Scaling Up Your Business
Scaling up a business is like climbing a mountain. You need the right people, strategy, execution, and resources to grow your business.
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