
Strategic Direction & Planning
Lines of Sight & Continuous Oversight
Mission – reason we are together (informs)
Values – internal compass to guide our day-to day decisions
Vision – picture of total future state to be achieved (inspires)
Positioning - relevant value we provide to target markets
Strategy – what we do differently to create unique value
Strategic Imperatives - critical success factors (CSF) to advance our strategic direction
Goals – how we measure progress toward our vision
Tactics – key actions we implement to achieve our goals
Metrics – how we measure success of our goals
Structure – how we organize to do the work
Dr David Shore, Beyond Strategic Planning: From Implementation to Sustainment, Harvard
University, November 6, 2023
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