Dr. Alan Grossnickle
Building Your Self Confidence

You cannot fake self-confidence. It has to flow from a well-grounded belief in who you are, otherwise you’ll come across as brash and superficial. Confidence is important in the workplace because it builds trust – trust builds commitment, and commitment builds a quality product or service. Self-confident employees use their initiative and make decisions that support organizational goals. The additional benefits of improved morale and a happier work atmosphere are icing on the cake. The elements that build a confident work force are:
people having the knowledge and skills to fulfill their roles;
ï‚· clear objectives for individuals and teams;
ï‚· authority in decision making and accountability for those decisions;
ï‚· recognition for achieving personal goals;
ï‚· investment in learning and development;
ï‚· opportunities to meet new challenges;
ï‚· celebration of meeting organizational objectives.
Business: The Ultimate Resource, 2006, p.787