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Writer's pictureDr. Alan Grossnickle

Emotional Intelligence and Leadership


Effective leaders create organizational climates that foster superior performance. Creating climates for performance requires leaders to demonstrate high levels of emotional intelligence (EI) – the capacity to manage one’s own emotions and the emotions of others.


Making it Happen!


  • Start with developing a clear picture or your “ideal self” – what are your most important values? What are you passionate about? What would you most like to do? What is your unique contribution?

  • Get feedback from others. How do they see you? Is there a gap between your “ideal self” and the way you really are in the world?

  • Choose a personal a development goal that is meaningful to you. Make it specific and behavioral. Remember, sometimes making a small change can have a big impact.

  • Recognize your own journey – like transitions that forced you to learn and grow as an individual and a leader.

  • Find a helper, (mentor) – someone who has been through the journey him- or herself and who can give you that sense of perspective and roadmap for what you can expect along the way.

  • Become more deliberate about your own learning if you haven’t failed lately, you’re not learning!


Lash, R. (2006). The Ultimate Business Resource. pp.249-250.

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